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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

If you are unable to find an answer, or need additional help, please call us on: 02080501381

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FAQs VoIP Phones

How do I factory reset a Snom 360 or 370?

How do I factory reset a Snom 360 or 370?

In order to factory reset a Snom 360 or 370 via the phone interface, go through the following steps below:

  • Press "Settings" button to enter the "Settings" menu.
  • Press 10 for "Maintenance" menu.
  • Press 5 for "Reset Values".
  • Press "Confirm" button.
  • Enter the administrator password then press "Confirm" button.

Since firmware version on the Snom 3xx Series it has also been possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #


If you need any further help today, please don't hesitate to contact our friendly support team on 02080501381 or by email!

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